WHAT YOU'LL DOReporting to the local Operations Services Senior Manager, the Principal Assistant & Client Services Coordinator is a multifaceted role encompassing office coordination, front of house duties, and administrative support for several Principals.Tasks include management of reception and meeting rooms, event coordination, maintaining office facilities, and broader office administrative needs. Principal support will include diary management, travel management, and general administrative support.As an integral member of the Operations cohort, you will contribute to fostering strong engagement within the Canberra team, and values-aligned office culture, including support for office engagement initiatives.Due to the nature of the role - this position will be based out of our Canberra office 5 days per week.WHO WE AREBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.YOU'LL BE TRAVELLINGNoYOUR EMPLOYEE TYPE ISRegularYOU BRING (EXPERIENCE & QUALIFICATIONS) Previous experience in office administration; professional services experience is advantageous, but not essential Intermediate technical skills (Outlook, PowerPoint, Excel, and Word) Strong organisational skills, with the ability to prioritise and manage competing deadlines effectively Strong communication & interpersonal skills; you're responsive, intuitive and demonstrate a high level of emotional intelligence Enthusiasm; you're a strong team player, who proactively seeks opportunities to assist others Strong focus on providing excellence in service delivery Adaptability and flexibility; you thrive in a fast-paced and changing environment bringing open-mindedness and positivity to challenges EQUAL OPPORTUNITYDiversity of thought, background, and experience is a core part of our BCG values and is key to how we deliver value to clients. We are committed to fostering a diverse, equitable, and inclusive environment where everyone feels valued, connected, empowered to be themselves and contribute to their fullest potential. Applications are encouraged from people of all backgrounds, including Indigenous Australians, individuals with disability, those from culturally or linguistically diverse backgrounds, LGBTIQA+ individuals, women, and gender-diverse individuals. We want to make sure everyone experiences a positive, barrier-free recruiting process. Please let the recruiting team know at any stage if you require additional support or adjustments to assist you with your experience including support in submitting your application, providing identity documents, or attending a job interview. This includes any specific support for transgender and gender-diverse individuals.JOB FAMILYBusiness Management & OperationsYOU'RE GOOD ATOffice Administration Cover the reception desk and client reception area Prepare meeting rooms for staff and client events as per booking requests, including configuration of tables and chairs, AV equipment, ordering and set-up of food and beverages, cutlery, crockery etc. Tidy and reconfigure rooms at the conclusion meetings Assist with office-related events and functions including set up, catering, and other requirements as needed Purchase and stock control of corporate stationery, business cards, letterhead, etc., and food and beverage supplies Prompt response to Client Services distribution inbox Provide assistance with bulk photocopying, binding, large mail outs and ad hoc admin tasks as required Ad hoc tasks and specific requests to ensure efficient & seamless running of the office Principal Support Proactively manage and coordinate daily schedules across several time zones and ensure Principal is fully briefed and organised Coordinate complex travel and related logistics including visa and passports to the best efficiencies and in accordance with BCG policy Schedule client, case team, and administrative meetings, as required, and all associated logistics Support Principal's commercial agenda, understanding case & client requirements Serve as a vital point of contact for case teams with regard to Principal's calendar and logistics Develop and maintain strong working relationships with internal and external stakeholders including clients YOU'LL WORK WITHOur business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
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