Join Our Team as a Guest Service Agent at Sage Wollongong! Your Next Adventure Awaits!Are you ready to be the friendly face that makes every guest feel at home? Sage Wollongong is on the lookout for dynamic Part Time & Casual Guest Service Agents to join our vibrant Reception team! If you have a passion for hospitality and a knack for creating unforgettable experiences, we want to hear from you!About Us: Nestled against a breathtaking southern coastal backdrop, Sage Hotel Wollongong is more than just a place to stay; it's a destination. With 168 stylish guest rooms, extensive conferencing facilities, the cozy Coldwater Creek Bar, and the delightful Five Islands Restaurant, we invite our guests to experience the best of Wollongong.Your Role: As a Guest Service Agent, you'll be the warm welcome our guests remember long after their stay. From smooth check-ins to assisting with reservations, you'll ensure every moment is perfect. You'll be the heart of our hotel, making connections and setting the tone for an extraordinary visit.What You'll Do: Greet guests with a smile and provide a seamless check-in/check-out experience. Manage guest billing and reservation inquiries like a pro. Turn challenges into opportunities by resolving guest concerns with professionalism and care. Accommodate requests, make tailored recommendations, and upsell our fantastic services. Answer calls with enthusiasm, offering assistance and information. Build strong relationships across departments, contributing to a collaborative team atmosphere. Who You Are: Previous experience in front desk operations? That's a plus! You radiate positivity and have a passion for creating memorable experiences. Communication is your forte—both written and verbal. You believe in impeccable grooming and presentation. Flexibility is your middle name! You're ready to work weekends and public holidays. Team player who thrives on collaboration, but can also shine independently. Barista skills? We'd love that too! You hold a valid visa with working rights in Australia, along with a current First Aid Certificate and RSA Qualification. Why Join Us? Growth Opportunities: Your career can flourish with us. Exclusive Discounts: Enjoy food & beverage and accommodation perks. Supportive Culture: We're committed to a positive work environment with an Employee Assistance Program. Ready to Make Waves? If you're eager to join a team that values passion and creativity in hospitality, we want to hear from you! Apply now to become a part of the Sage Wollongong family.Let's create unforgettable memories together!Only successful applicants will be contacted. Sage Wollongong is an equal opportunity employer, committed to a safe, inclusive, and respectful workplace for all.#J-18808-Ljbffr