Peppers Beach Club and Spa, 123 Williams Esplanade, Palm Cove, Queensland, Australia Req #3001
Peppers Beach Club & Spa, located in the idyllic beachside destination of Palm Cove, just 30 minutes north of Cairns in Far North Queensland, is a perfect blend of plantation charm and beach chic. The resort offers a variety of accommodations, ranging from hotel rooms to one, two, and three-bedroom apartments and penthouses. The food and beverage offerings include La Mesa restaurant, which seats up to 80 guests for breakfast, lunch, and dinner, as well as the On the Rocks swim-up pool bar and bespoke conferencing facilities for up to 100 guests.
Purpose
As a Houseperson, you are a key player in our Housekeeping Team! You will be in constant motion, zipping around to assist our room and public area attendants with a flair for being everyone's go-to helper. Delivering requested items to guests' rooms, ensuring our room attendants have a steady supply of linens, towels, and amenities, and handling the collection of used linens for laundering are some key tasks of the role. Your flexibility and willingness to help make you an essential part of our team, ensuring a smooth and enjoyable experience for our guests.
Primary Responsibilities
* Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed.
* Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner.
* Gather used linens from guest rooms and transport to the designated appropriate area.
* Assist with cleaning guest rooms and public area spaces as requested.
* Handle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues.
* Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and features.
Skills and Experience
* Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
* You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.
* You enjoy a physical role, navigating the property may involve using internal and external staircases, open pathways and pushing heavy trollies and equipment.
* You embrace collaborating with colleagues from various backgrounds.
* Reliable transportation and availability to work a variety of shifts including weekends and public holidays.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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