Our client, a reputable Managed Service Provider (MSP) serving the public sector, offers Security solutions. They are currently seeking a permanent Service Delivery Manager to join their team: If you are interested in learning more about this opportunity, apply today! Responsibilities: Oversee service management Maintain client relationships Escalation Management Manage resources Continual Service Improvement Handle financial management Required Skills/Experience: ITIL certification Experience in service management Background in working with MSPs Supplier management skills Good technical understanding - LAN, WAN, Cloud, etc. 5+ years of service management experience Benefits: Health insurance Annual Leave Pension Unlimited Holiday Salary: £55,000 per annum #J-18808-Ljbffr