Senior Systems Administrator – Microsoft & Cloud Technologies - NV1 clearance - CanberraKey Responsibilities:Identity & Access Management: Administer Microsoft Active Directory Federated Services (AD FS v4+) and Azure Entra ID, managing Single Sign-On (SSO) configurations across partner agencies and handling TLS/SSL certificate renewals.CRM Administration: Manage and maintain Microsoft Dynamics CRM (v9.1+ and Dynamics 365), ensuring optimal performance and integration.Azure Administration: Oversee Azure DevOps releases and integration connector services, ensuring seamless deployment and system integration.Cloud-Based Communication Services: Administer and integrate email, SMS, and social media communication platforms for effective enterprise communication.Level 3 Support & Incident Resolution: Lead and manage Level 3 support for assigned technologies while providing backup support across systems.Project Engagement & Solution Design: Participate in project design reviews and support the implementation and transition of new solutions into service.Preferred Qualifications & Experience:Strong background in Microsoft Active Directory, Azure Entra ID, and Dynamics CRM administration.Hands-on experience with Azure DevOps and cloud-based integration services.Expertise in managing enterprise-wide SSO configurations and security certificates.Experience integrating and managing cloud-based communication platforms.Proven ability to provide Level 3 support, resolve incidents, and manage deployments.Location: Canberra, Hybrid working ModelClearance: Australian Citizen with NV1 clearance and ability to obtain NV2 clearanceKey Skills & SFIA Alignment:The candidate's expertise should align with the Skills Framework for the Information Age (SFIA) at the following levels:Application Support (ASUP) - Level 5Availability Management (AVMT) - Level 5Deployment (DEPL) - Level 4Identity & Access Management (IAMT) - Level 3Incident Management (USUP) - Level 4Infrastructure Design (IFDN) - Level 3Infrastructure Operations (ITOP) - Level 4Problem Management (PBMG) - Level 3Service Level Management (SLMO) - Level 4Software Configuration (PORT) - Level 3System Software Administration (SYSP) - Level 4Systems Installation & Removal (HSIN) - Level 4Systems Integration & Build (SINT) - Level 3
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