Participant Engagement Coordinator - Accounts Job No: CGV11 Location: Shepparton Join a Values-Driven Organisation Making a Difference! About ConnectGV ConnectGV is a leading not-for-profit organisation dedicated to providing outstanding disability services throughout the Goulburn Valley. We offer a broad range of services, including residential housing, day group programs, supported employment, and individualised support services. At ConnectGV, we focus on exceeding individual needs while fostering diversity, inclusion, and a culture that rejects abuse, neglect, and exploitation. The Opportunity We are looking for a highly motivated Participant Engagement Coordinator with a strong financial background to join our dedicated team. In this pivotal role, you will oversee key financial functions within NDIS services, ensuring participants receive smooth onboarding and effective financial management throughout their journey. You will be responsible for managing service agreements, SDA/SIL tenancy agreements, and crucial financial processes, all while ensuring compliance with NDIS regulations and providing outstanding service to our participants. Key Responsibilities Oversee accounts payable/receivable, financial reconciliations, and financial reporting in line with NDIS requirements. Prepare and maintain accurate financial records for internal and external reporting. Address financial and operational issues, proactively recommending process improvements and financial efficiencies. Manage service agreements in the client management system (COSMO) and assist with participant billing inquiries. Manage SDA and SIL tenancy agreements, including rent and board invoicing. Facilitate participant onboarding and the establishment of NDIS service agreements with a focus on financial processes. Ensure full compliance with the NDIS Quality & Safeguards Framework, with particular attention to financial aspects. About You You bring a solid background in finance and financial management, with an understanding of NDIS legislation and processes. Your keen analytical skills, attention to detail, and ability to manage multiple competing priorities will ensure your success in this role. You are adept at building relationships with a variety of stakeholders, and your excellent problem-solving abilities enable you to navigate complex financial and operational challenges. Key Selection Criteria A qualification in Finance, Business Administration, or a related field (preferred), or equivalent practical experience. Proven experience in accounts payable/receivable, financial reconciliations, and reporting. Expertise in financial management systems and Client Management Systems. Strong ability to build relationships with diverse stakeholders. High-level problem-solving skills and the ability to adapt to changing financial priorities. Excellent communication, organisational, and time management skills. A commitment to ConnectGV’s values and safeguarding practices. Why Join Us? Make a meaningful impact on the lives of people with disabilities while contributing your financial expertise. Work within a supportive, values-driven team focused on quality service delivery. Enjoy opportunities for professional growth and career development in a not-for-profit setting. How to Apply For further information regarding the position, please contact Leah Down, NDIS Services Manager on 5821 2466 or email To apply, please respond to the questions below and attach supporting documentation, including your resume and cover letter. ConnectGV may choose to interview candidates prior to the closing date. Join ConnectGV and contribute to building an inclusive community where everyone can thrive. ConnectGV is an equal opportunity employer. We value diversity and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples. #J-18808-Ljbffr