About the role
An exciting opportunity for a Transport Specialist to join our growing team!
This role will be responsible for managing the transport operation for our clients using DP World’s assets and systems, while maintaining our reputation and brand as market leading logistics service provider. The Transport Operator will manage day-to-day operations for key clients, from bookings, processing shipments, liaising with operations through to invoicing and reporting.
The key roles and responsibilities of this role include but are not limited to:
1. Manage the day-to-day operation of all transport services
2. Manage risks associated with transport
3. Ensure Container Weight Declarations are recorded for all container movements.
4. Maintain excellent working relationships with all key stakeholders.
5. Ensure Transport Management plans are in place for all regional deliveries.
6. Lead by example and identify areas of improvement
7. Investigate new ways and processes to manage day to day activities and improve automation
8. Eliminate unrecoverable costs
9. Ensure all team members are working towards customer satisfaction targets
10. Understand costs for services and look for cost reductions
11. Help the team and transport service providers trouble shoot problems
12. Book and manage transport of all shipments for our clients with appointed service providers
13. Maintain and update records of all shipments and provide activity reporting and key dates to client
14. Request and provide documents and electronic messages to transport providers within the required timeframe
15. Update the system with delivery and dehire dates, as well as any notes that are relevant to the operation
16. Manage the client code in our operation system with all current information
17. Monitor Customs Clearance and other regulatory releases (DAWR)
18. Provide the highest level of customer service to the client by being responsive, cooperative, and knowledgeable with regards to the client’s business and the global import/export market
About you
The successful candidate will possess the following:
19. 3-6 years’ experience in transport operations preferred or similar roles
20. 1-2 years in customer facing roles
21. Excellent understanding of the supply chain from an Australian perspective
22. Strong customer service skills and attention to detail
23. Experience managing customer requirements for transportation (import and export shipments)
24. Demonstrated ability to work and solution issues independently
25. Cargowise (Wise-Tech) experience and knowledge advantageous
As we provide an essential service to the Australian economy, we require candidates to be able to demonstrate that they are vaccinated against COVID19.
Supporting equality
At DP World, we value and respect the different perspectives and experiences our people bring to work each day. We aim to increase the diversity of our workforce – leading to a range of different thinking, perspectives and ideas that create the innovation we need to drive better business results. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Application details
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