1. Rotating roster - shifts from Monday to Sunday
2. Hours rostered between 8am-8pm
3. Hybrid working
4. Located Greystanes with parking onsite
If you're passionate about sales, retail, or the automotive industry and eager to grow in a dynamic environment, we want you on our team!
At Trivett Automotive Retail (Subaru), we prioritize exceptional customer service and strive to be the most customer-centric automotive retailer.
We are seeking Online Customer Experience Specialist Trainee to join our team at our Greystanes location. As part of our stellar Business Development Centre (BDC), you’ll be at the heart of the action and the friendly voice to keep the engines running smoothly while ensuring every customer leaves with a smile!
As the Online Customer Experience Specialist Trainee, you'll be learning every step of the way. From product knowledge to the intricacies of sales and aftercare, this role offers the perfect foundation for a future in the automotive industry. Our mission is to deliver outstanding customer experiences, and we’re ready to help you learn and grow alongside us!
Your role in the Learner driver seat will see you master:
5. Comprehensive product knowledge—we’ll teach you all about our incredible vehicles.
6. Customer engagement— hone your ability to connect with customers and deliver memorable service.
7. Sales and support skills—from handling inquiries to qualifing leads for appointment bookings and support digital sales through phone (outbound and inbound), and web channels guiding customers and sales documentation.
8. Master digital tools— leverage our online platforms to enhance the customer experience.
9. Team collaboration—you’ll work across teams to offer customers a seamless, flexible buying experience, whether in-store or online.
You’ll show:
10. A strong interest or hands-on experience in retail, sales, or customer service.
11. You're eager to learn and passionate about delivering top-tier customer service.
12. You’re excited by the products we sell and the idea of being part of the automotive industry.
13. You have excellent communication skills and are confident using MS Office and digital tools.
14. You thrive in a fast-paced, dynamic environment and enjoy multitasking.
15. Ability to work across a 7 day rotating roster
What’s in it for you:
16. Training tailored to you—we invest in your success with hands-on learning, support and mentorship.
17. Career progression—grow into senior roles as you develop and expand your skills.
18. Fun team environment—you’ll love coming to work each day in a supportive, fun, and collaborative environment.
19. Benefits —including Wellbeing & Volunteering Leave, rental and discounts on vehicles, and more!
Ready to learn, grow, and drive your career forward? Apply today and start your journey with Trivett Automotive Retail, part of the global Inchcape family!
Please note that only short-listed candidates will be contacted.