Brisbane IT & Telecomms Business Analyst
Join a reputable organization and work in a hybrid environment on a contract basis with possible extensions.
The Role
We are seeking an experienced Senior Business Analyst to support the implementation of a Customer Identity and Access Management Cloud Platform. The successful candidate will work closely with project managers, change leads, and technical subject matter experts to deliver a seamless solution for the migration and enablement of a cloud-based CIAM platform.
Main Responsibilities
* Collaborate with Project Managers, Change Leads, and Business & Technical SMEs to ensure successful delivery of the CIAM Cloud platform
* Own and manage the delivery of functional and non-functional requirements, ensuring stakeholder alignment and defining clear documentation
* Facilitate reviews and endorsements of deliverables according to the project delivery plan
* Manage CIAM migration processes from on-premise to cloud, while ensuring smooth web and mobile customer journeys and experiences
Key Skills Required
* 5+ years of experience in a Senior BA role
* Strong experience in Identity and Access Management projects
* Demonstrated ability to manage relationships with global stakeholders
* Familiarity with identity attributes, attribute mapping, and data privacy
* Strong experience in Agile and Waterfall delivery methodologies
* Exceptional documentation skills and ability to clearly communicate technical concepts
* Knowledge of CIAM's impact on customer journeys across web and mobile platforms
* Experience in the financial services sector, particularly Insurance
* Ability to collaborate effectively with business and technical teams across global locations
What We Offer
A unique opportunity to work on a high-profile project and contribute to the success of our organization.