About Us
Canon Business Services ANZ is a market leader in Business Process Optimisation and IT services. For over 20 years, we have been helping organisations optimise, automate and transform their operations, setting them up for greater growth.
We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.
We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.
About the Role
As a Customer Service Team Member, you will be working in a fast-paced team environment on a client's site. Your main focus will be on the efficient handling and sorting of mails, ensuring its accurate distribution and timely delivery within the organisation.
The role includes various tasks such as general administrative duties, mail sorting and distribution, courier pickups and deliveries, preparation of mailbags, courier bookings, dealing with customer enquiries, responding to incoming calls, maintaining office equipment and supplies, light cleaning duties, assisting with filing and document maintenance, data entry and general administrative duties. Some heavy lifting may be involved.
About You
To be successful in this role, you should display a positive attitude, be highly reliable, have a keen eye for details, good computer literacy, and a desire to deliver and exceed client expectations.
Key Skills and Experience
We are looking for individuals who must have obtained Australian Citizenship at the time of submitting their application. Previous mailroom experience and familiarity with working in an office environment are also essential. Good attention to detail, excellent time management skills, ability to work autonomously, punctuality, reliability, and hardworking nature are required. You should also be fit and able to lift large packages.