About this Opportunity
Fixed Term, Full Time positions available in the Student Engagement Directorate at CQUniversity Bundaberg, Mackay and Melbourne.
We are seeking dedicated and proactive Student Advisers to join our Student Services team.
As a Student Adviser, you will play a key role in providing outstanding support to our students and stakeholders, ensuring their success and satisfaction.
We value innovation, collaboration, and a commitment to excellence. Our culturally diverse student community is waiting for your expertise and passion.
Be Rewarded
* Generous annual and carers leave
* Flexible and inclusive work / life balance
* Fantastic staff professional / career development opportunities
* Access to an Employee Assistance Program
Position Requirements
To be successful in this role, you will require:
* Knowledge of information systems, web browsers, email software, Microsoft software or similar, customer relationship systems and Quality Standards
* Knowledge of Call Centre techniques
* Outstanding oral and written communication skills and administrative experience
* Excellent customer service skills and understanding of the needs of a culturally diverse university community
What We Offer
CQUniversity is an equal opportunity employer and welcomes diversity in the workplace.
We encourage Aboriginal and Torres Strait Islander people, and CQUniversity's domestic and international student graduates with post-study work rights to apply.