The Company Our client is a leading Healthcare Organisation in Melbourne's East, providing a wide range of medical & surgical services across Australia. Join a large, collaborative & strong cultured AR department with benefits of onsite parking, and hybrid working. The Role In this role, we are seeking a dynamic and experienced Senior Collections Specialist to take ownership of the end-to-end management of the public billings collections process for the organisations 40 Hospitals, whilst maintaining a high standard of customer service and industry leading experience. Your responsibilities will include: Lead the end-to-end Collection process ensuring accurate and timely debt collection Efficiently manage internal and external stakeholder queries Complex reconciliations including variance analysis Analysis & reporting of Aged Trial Balance Drive project initiatives through a structured project management approach Ensure on time payment of billed revenue Assist the Billing and Collection Manager to set monthly targets Develop and provide meaningful end of month reporting as required by management Identify process, system & service improvements to prevent revenue leakage and maximise cash flow Your Profile You will be a motivated & analytically minded AR/Collections professional, with at least 5 years' experience managing a portfolio of large businesses, that prioritises attention to detail & accountability. You will: Have B2B collections experience Have strong stakeholder management skills Have demonstrated process improvement and project management skills Have experience in analysing large data to find trends and patterns leading to process improvements and better outcomes Have intermediate to advanced Excel skills Have strong reconciliation & dispute resolution skills Have excellent communication & interpersonal skills Apply Today Please send your resume by clicking on the apply button or contact Alex Bray in our Mount Waverley Office on 9239 8118 or alex.brayroberthalf.com.au. Learn more about our Mount Waverley recruitment services: https://www.roberthalf.com.au/mount-waverley Job Reference No: 06830-0013157850 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.