Your career in healthcare made personal At Medibank we've recently unified our health services under one brand – Amplar Health. With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.The Opportunity Our Home Health team is in the lookout for passionate Case Coordinators to support our SA Community Care and My Home Hospital programs that Amplar Health delivers to patients in their home.Using your clinical skills, you will ensure a comprehensive client centred management plan is achieved for our clients together with:Conducting clients initial phone assessment, care planning and goal setting.Coordination of in-home services to support the rehabilitation and recovery of clients.Building and maintaining effective relationships with a variety of different stakeholders including primary and secondary care organisations and your non-clinical support team.Monitoring patient progress and updating care plans as appropriate.Liaison with healthcare professionals and specialists.Discharge planning including referrals to long term services.Provision of telephone support, education, and advice.Our Case Coordinators work a rotating 7-day roster between the hours of 7am to 10pm.You will be rostered to work alternate weekends in the comfort of your own home.There is also an on-call component to the role.Please note that this role is based in Adelaide (South Australia). About You As an outstanding communicator, your intuitive people skills will be central to your success.You will be naturally empathetic, observant, attentive, trustworthy, and committed to making your patient feel safe and comfortable.You will be client and goal focused who is driven to achieve positive customer outcomes.You will also have:Minimum 2 years' experience as a Registered Nurse with unrestricted AHPRA registration.Recent experience in care coordination.Experience working in hospital setting is also desirable.Strong customer service orientation and relationship management.Excellent clinical reasoning skills.Ability to work in a fast-paced environment.Proficient computer skills to enable fast and accurate data entry into patient electronic medical records.Our much-loved Perks Our Vision is to be the healthiest workplace in Australia by 2030.For you that means having access to the best work perks and benefits to help you be your healthiest self every day, including:Impressive, 35% subsidised Medibank/ahm health insurance (which can also include your pets, cars, upcoming travel, and house!)!Right now, our employees also have a 25% discount on travel insurance.Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips.Ongoing professional development.Learn more about Amplar Health at .au We celebrate diversity of thought because we want to make better decisions for our customers and our people.As we work towards our goal of making health personal, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders.We're also committed to supporting better accessibility for our customers and our people.We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you via or .Employees in face-to-face healthcare roles will be required to be fully vaccinated for COVID-19 as a condition of employment. #J-18808-Ljbffr