Job Summary:We are seeking a dedicated and customer-focused individual to join our team at Goodstart Mount Isa. As a key member of the Centre, you will play a vital role in building strong relationships with families, delivering exceptional customer service, and supporting the Centre Director to drive attendance pipeline growth.Key Responsibilities:Support the Centre Director in prioritising and growing the centre's attendance pipelineDeliver a high standard of customer service through friendly and professional responses to enquiriesPerform key business administration tasks to support centre operationsBuild and maintain strong relationships with families to ensure their needs are metAbout Goodstart Mount Isa:Our centre is a charming 74-place childcare facility located in Mount Isa, offering a unique blend of education and care for children from nursery age to kindergarten. The centre boasts a thoughtfully designed layout with five rooms catering to diverse age groups, creating an engaging and nurturing environment.As a leader, our Director prioritises staff well-being by offering flexible working arrangements tailored to individual needs. Senior Educators enjoy ample time for planning and professional focus, including up to 3 hours of non-contact time per week.Our multicultural team embodies diversity and inclusion, with members from various backgrounds. This dynamic fosters a collaborative workplace where mutual support thrives.What We Offer:Competitive pay above national award rates15% discount on childcare fees and up to 6 weeks paid parental leaveTwo wellbeing days included in personal leave per yearFree annual flu shot (optional)Option to purchase extra leave for greater work-life balanceFirst Nations Support and Cultural LeaveRetail discounts on insurance, travel, and technologyUniform allowance and employee referral programHow to Apply:Click 'Apply Now' and submit your application. We review applications as submitted, and encourage applicants to submit their application early for best consideration. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.Protecting Our Children:We're committed to safety and take action to safeguard children from harm. All candidates must have or obtain a valid working with children check as part of our Child Safe Organisation policies.