At Mercedes-Benz Waverley, a premier luxury automotive dealership, we remain committed to delivering exceptional service and an unparalleled experience to our clients.
About the Role
We seek a dedicated and enthusiastic Driveway Attendant/Concierge to join our dynamic team. As a Driveway Attendant/Concierge, you will be our esteemed clientele's first point of contact.
Main Responsibilities:
* Deliver a five-star customer experience, ensuring every visitor feels welcome and valued.
* Respond to client inquiries and requests promptly and efficiently.
* Provide information features and dealership services.
* Collaborate with team members to ensure seamless operations and outstanding client experiences.
* Maintain a well-organised and welcoming reception area.
* Assist in moving vehicles on site and transporting customer drop-off and pick-up.
About You
To succeed in this role, you will have:
* Previous experience in concierge, customer service, dealerships, hospitality, or similar customer contact roles.
* Excellent communication and interpersonal skills.
* Strong organisational skills and attention to detail.
* A passion for the automotive industry and luxury brands.
* Ability to work in a fast-paced environment and handle multiple tasks effectively.
* A current VIC driver's licence.
About Us
Mercedes-Benz Waverley is part of the Patterson Cheney Group, employing over 750 employees. We are proud to be one of Australia's largest automotive businesses with multiple brands (Mercedes-Benz, Toyota, Holden, Isuzu and multiple truck brands).
We have serviced our customers since 1915, and our success has been built on a strong foundation of customer service. With independent, solid family business values and behaviours, we emphasise enjoying our work.
We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia.
What We Offer
We offer a competitive salary plus incentives, a full-time position Monday to Friday, plus daily overtime, opportunities for professional development and career advancement, work in a collaborative and supportive environment, access to Patterson Cheney Group discounts, job security with a strong and growing independent family-owned business, Employee Assistance Program, and above all, lots of support, opportunity and fun.