About the Role
This position is ideal for someone who is looking to work long-term and is enthusiastic about information sharing, teamwork, and overcoming a variety of issues.
As a key member of our team, you will be working with multinational personalities using IT strategy. Your dedication to client outcomes and problem-solving abilities will drive significant change, enabling us to provide specialized solutions and accomplish outstanding results.
We are seeking an experienced Computer Network and Systems Engineer to join our team.
Key Responsibilities
* Design, develop, and configure new efficient network systems on premises.
* Assess and provide recommendations for hardware and software applications.
* Analyse hardware changes and create a database server for all clients.
* Maintain systems, database servers, storages, usage, and monitoring of activity to improve user performance and ensure reliability.
* Document and maintain detailed records of client interactions, technical issues, and resolutions accurately with our CRM system tools.
* Experience in Microsoft Office, cloud platforms, and database systems.
* Ability to configure Cisco Routers, Switches, and VPN technologies.
* Develop data structures and manage client records on a daily basis.
* Identify, analyse, and solve issues involving software, hardware, and other network and system components.
* Troubleshoot end-user issues via phone calls or onsite visits.
* Monitor network traffic and activities by analysing.
* Experience in Active Directory and develop workflows.
* Deploy necessary assets to sites and maintain IT Inventory.
* Lead technical initiatives in the field of expertise.
* Ability to work remotely and help clients with problem-solving.
Essential Skills & Experience Required
* Outstanding communication abilities as well as the capacity to interact with clients and stakeholders at all levels.
* Strong technical skills and problem-solving ownership are required, as is at least 3 years plus of IT experience.
* Proven experience with Cisco Routers, Sophos Routers, switches, firewalls, M365 Suite, Intune, Windows Server/Desktop Operating Systems, iOS systems, and backup technologies like FTP and SMB.
* Advanced knowledge of Cloud solutions such as AWS, Azure, Microsoft Entra ID, and Hybrid Cloud models.
* Expert in Virtualisation (VMware, Hyper-V), Azure AD, and Microsoft Exchange.
* Strong experience in networking, including Cisco, LAN, WAN, and VOIP equipment, and other storage technologies.
* Experience working in NDIS and RTO's is highly preferred.
Why Work with Us?
* Multiple location travel.
* Access to new technologies and products, with a strong focus on internal marketing.
* One of the main values we encourage is work-life balance.
* Stay part of IT Team and collaborate for team opportunities.
Requirements
* Full working rights in Australia and preferably Permanent Residence or Citizens.
* Proficient in communication and able to collaborate well with individuals from a variety of backgrounds.
* Relevant certifications (Microsoft 365 Fundamentals, Azure, Power BI, Data Analysis, Teams, VOIP, MC, etc.) are a plus.
* Experience in Java, web developing is an added advantage.