Are you looking to start your career in the automotive industry? Are you currently working in customer service or have a passion about everything Automotive and looking for the next move? Do you understand what it means to continuously give service customers that 'new car feeling'. Eagers Automotive have traineeship and apprenticeship opportunities available at our Automall West and Volkswagen Taringa sites now!As a Trainee Service Advisor you will be provided with on-the-job training to enable you to perform the following:Manage bookings with customers over the phoneResponding to customer queriesReception dutiesCoordinate daily service appointmentsLiaise face to face with customers and provide timely follow upBuild ongoing professional relationships with new and existing customers As an Apprentice you will be provided with on-the-job training to enable you to perform the following:General servicing and maintenance of vehicles Planning each job for maximum efficiencyRepairing and maintaining in line with manufacturer and dealership requirementsIdentifying and repairing technical issuesIdentifying and recommending additional work as requiredOrdering parts (where necessary) from Parts Department; andCompleting quality and timely work to meet Customer needs as per Repair Order instructions Must haves:Valid Australian Work RightsValid Australian Manual Driver LicenceExceptional communication skills - written and verbalGreat time management and organisationA good knowledge of vehicle servicing procedures – not essentialA strong desire to succeed in the challenging automotive industryGood computer literacy - able to pick up new systems What's on offer:Full time permanent positionsImmediate startCompetitive remuneration package, including monthly bonusesApprentice Tool Kit on commencement (Valued at $1500)Safety Work Boots & Full Uniform provided Support from a dedicated and professional team and managerBuddy System with a highly experienced, qualified TechniciansOngoing Brand training and upskilling Support to start your career within the automotive industryA fun and collaborative work environmentWorking for one Australia's largest automotive retailerAccess to a range of employee benefits too long to listWE invest in YOUR Career! At Eagers Automotive we are working towards our vision of being Australia's most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things. If you have the motivation and can hit the ground running and want to achieve your career goals then look no further. Apply now!As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner's Mindset | Agility