Who We Are:
Bradken is equipping the resource sector to sustainably advance society.
As a Sales Support Coordinator you'll be joining a global leader in the design, manufacture and supply of wear products and services for mining equipment.Our 3000 - strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030.
You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades.
What's the Role:
The Sales Support Coordinator Within Bradken's Sales team will be Reporting to the Sales Support Team leader, you will be our customer service and sales administrative support team member, who will be assisting and collaborating with our Area, Account, and Regional managers, helping them to provide market-leading products and services to our customers promptly.
With your ability to multitask, manage priorities, and the drive to meet deadlines, you will provide dedicated support and assistance to the regional sales team assisting in the preparations of reports, quotations, and provision of services to ensure the efficient management and operation of the region.
You are a champion in building trust-based relationships with internal stakeholders and customers.
In this administrative function, you will monitor and liaise with customers and Bradken Logistics regarding deliveries from manufacturing plants and other third-party suppliers.
With your close attention to detail and organisational skills, you will be our data entry whiz.
Utilising your skills to assist and support with tender and contract documents, helping maintain all internal systems with accurate and up-to-date data to ensure effective communication across all Bradken teams.
If you are someone who enjoys being tech savvy and getting proficient with computer tools and platforms, this role will offer the opportunity to become the Salesforce Super User for the region you support and will assist with the training of the sales team, monitor data quality, and interpretation of Salesforce reports and dashboards.
This role is based in Newcastle/Brisbane/Mt. Thorley.
Key Technical Criteria:
1. Excellent written and verbal communication skills with both internal and external stakeholders with a mindset of improvement
2. Experience with customer order management or a Sales environment- desirable
3. Experience using Salesforce - desirable
4. Experience working in Manufacturing or similar industry - desirable but not essential