ABOUT FUTURE ASSIST GROUP Future Assist is a group of companies spread over five office locations. We pride ourselves on our strong history of providing excellent training and career development and progression to our staff.Our major focus is on helping everyday Australians achieve their financial goals through our comprehensive range of investment based and professional services. By practicing the belief that people matter and consistently delivering best practice wealth services, we continue to exceed client expectations and expand organically.Due to substantial growth of the business over the last 12 months, we are seeking an experienced, solution-focused individual to join our Home Lending Team in our Bundall office to work with our existing 4,000 +, and growing client base. ABOUT YOU Previous experience working with Mortgage Managers or experience loan writing/loans processing with a multitude of different lenders is highly desirableCapacity to fully assess client's capacity, structure and to manage the loan application process from submission to settlement.Liaise with clients, lenders, and solicitors to ensure timely and accurate completion of loan files. Knowledge in SMSF lending also highly desirableAbility to handle high volumesProduct Knowledge – ongoing trainingGood grasp of NCCP requirementsAbility to provide exceptional customer service experience in a professional settingProblem-solving skills and the ability to follow processes and proceduresGood working knowledge of the Microsoft office productsAttention to detail and capability to deliver exceptional administrative supportMust have the proven ability to be able to work as a supportive team member, but also to work well individuallyCert IV in Finance & Mortgage Broking is desirable, or willing to undergo training for Certificates. Successful applicants will need to pass a police & credit checksTHE REWARDS Competitive salary packageExtremely supportive team and company cultureGenuine opportunity to make position your ownGreat training and support throughout Have the capacity to effectively work from home when/if required after passing probationary periods. Option to work a 9 day fortnight. LEARN MORE ABOUT US www.futureassist.com.au