About the Role Helensvale Plaza Medical Centre is a small yet very busy practice that is committed to providing our patients with the highest standard of care in a close-knit team environment. The Medical Receptionist will provide quality customer service, effective and efficient administration support and you will play an integral role in our overall patient engagement and attendance. You will be working in a professional environment assisting our patients with a range of complex health related issues.Position Duties Booking and confirming patient appointmentsProviding efficient and courteous customer serviceProviding administrative support to the clinical teamAs this is a key front-line role, you must be well presented, welcoming and professional.General front desk dutiesExperience in an administrative role within the healthcare industry is essential.Management of third-party invoicing and records requestsManagement of Medicare and DVA claimsManagement of the recall systemEssential Selection Criteria Excellent written and verbal communication skillsDemonstrated computer literacy including proficient keyboard and data entry skillsAbility to work effectively as part of a multi-disciplinary teamConsiderable tact and diplomacy and ability to maintain confidentialityProven ability to display professional courteous manner when dealing with patients, staff and the general publicAbility to work independently and to demonstrate initiativeTo applyPlease apply here if you want to part of this amazing team.