Concierge
Beautiful location on the Elizabeth Quay waterfront 5 minutes walk from Elizabeth Quay station and close to public transport Free Employee Duty Meals Free breakfast cereal, coffee and tea throughout the day Discounts on hotel rooms and food and beverage with Marriott Internationally Discounts on retail venues around the location Marriott Life with the Works - Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave Recognition and wellbeing programs Training and Career Development opportunities within an international brand Employee activities and celebrations throughout the year
About the Role
Duties
Provide guests with a warm and sincere greeting, engaging them in conversation regarding their stay, property services, and area attractions/offerings.
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Contact appropriate individual or department as necessary to resolve guest call, request, or problem.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Skills & Experience
Responsible Service of Alcohol from Nationally Accredited Training provider (RSA) I'm Alert Food Safety Certification (from City of Perth) Unrestricted Driver's Licence Comprehensive knowledge of local area Passion for customer service Unrestricted working rights for Australia
How to Apply
Click "Apply for this Job" to be redirected to our Marriott Careers page to apply directly.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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