Who are we?
At Accor our goal is that every person feels welcome and feels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do.
What do we do?
Accor operates a selection of Qantas Lounges globally, bringing our service passion and values to the aviation industry. Every day we connect with thousands of travelers as they adventure around Australia and the world.
Qantas First Lounge Sydney delivers luxury experiences for a relaxing start to a holiday, an efficient workspace, and a welcoming pause on the way to anywhere. The offering in this space is premium, with a strong focus on quality service and offerings.
We are seeking Full Time Barista to join our team and provide efficient, friendly and professional service to all of our lounge guests. All of our roles are focused on exciting our guests with flair and enthusiasm and demonstrating a genuine passion for customer service.
Job Description
Duties:
1. Prepare and Serve Beverages:
1. Brew coffee and espresso drinks (lattes, cappuccinos, americanos, etc.).
2. Prepare and serve alcoholic drinks such as cocktails, beer, wine, and mixed drinks.
3. Follow standard recipes and adjust based on customer preferences.
2. Customer Service:
1. Greet and interact with customers in a friendly and professional manner.
2. Take customer orders and answer any questions regarding the menu.
3. Maintain Cleanliness:
1. Clean and sanitize equipment such as coffee machines and bar space.
2. Maintain a clean work area, including countertops, seating areas, and barware.
3. Follow health and safety guidelines.
4. Inventory and Stock Management:
1. Monitor stock levels of coffee beans, milk, syrups, alcohol, and other ingredients.
2. Replenish ingredients and supplies as needed.
3. Inform management of any low-stock items.
5. Team Collaboration:
1. Work closely with other staff members, including servers, kitchen staff, and bartenders.
2. Assist team members during peak hours to ensure smooth operation.
Qualifications
* Current RSA
* Experienced in a similarly fast-paced, busy environment
* A motivated personality is necessary, along with enthusiasm for all things food and drink
* Ability to work well autonomously and in a team
* Ability to assist on the floor if required
* Flexibility to work various rostered shifts, including early mornings, evenings and on weekends
* Ability to obtain Federal Police clearance to work in the restricted areas associated with the airport.
Additional Information
* Work with two iconic businesses and experience the buzz of working in the Aviation industry
* Staff Travel Benefits (T&C Apply)
* Excellent working conditions & fantastic career opportunities
* Discounted Stays at Accor Hotels Globally
* Great learning and development programs available
* Staff Meals
* Access to staff duty-free store
You will be engaged to work under the Hospitality Industry (General) Award [MA000009].
Note: Successful applicants will be required to undergo a Federal Police check at their own cost (will be reimbursed once approved) in order to gain ASIC certification.
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