About Us
The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.
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Your Role
As the Retail Area Manager, you will oversee the network of stores in the Metropolitan Sydney West area. This role offers an exciting opportunity to showcase exceptional retail management skills, execute dynamic sales strategies to drive revenue growth, and implement business and people development initiatives.
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Your Key Responsibilities
* Leading, growing, and developing teams of paid employees and volunteers
* Ensuring extraordinary customer service is provided to every customer, every time
* Embedding exceptional operational and visual merchandise standards
* Meeting and exceeding sales and KPI performance of the stores
* Championing the voice of the donor by upholding the highest standards in product sorting, pricing, and placement
* Building and supporting the volunteer workforce and engaging with the local community
* Role-modelling a 'safety first' culture in stores
* Using the company's mission and values to support decision making, act as a brand advocate inside and outside of the stores.
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You Will Need
* A relevant tertiary qualification/s in business, management, and/or retail, and demonstrated significant experience working in the management of large retail outlet/s
* Demonstrated ability in successfully leading retail and supply chain operations
* Proven people management skills including leading, motivating, coaching, and developing teams
* Proven ability to review and analyse business data and analytics to enable effective reporting and decision-making on operational performance
* Financial acumen and experience in managing P&L
* A high-level understanding of current issues facing the retail sector and not-for-profit industry
* A NSW driver licence and ability to travel across the region