Service Management - Asset and Configuration Specialist This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Your new company Working for Public Sector at Hays Technology Your new role You will be a part of the IT Customer Experience Team playing a pivotal role in delivering best in class IT customer experience. In this role you will: Plan the capture and management of CIs (configuration items) and related information. Agree on the scope of configuration management processes and the CIs and related information to be controlled. Provide definitive and expert advice in your specialist area. Actively maintain recognised expert level knowledge in one or more identifiable specialisms. Investigate enterprise data requirements where there is some complexity and ambiguity. Plan your own data modelling and design activities, selecting appropriate techniques and the correct level of detail for meeting assigned objectives. Oversee the work standards, methods, tools, applications and processes to make appropriate decisions across Configuration, Asset and Database Administration. Devise and implement master data management processes for specific subsets of data. Work closely within the team of five and influence and lead with your specialist knowledge. What you need to succeed Previous experience in a similar role within a large, complex organisation. Experience in managing a complex plan of work and the ability to prioritise work, negotiate and influence stakeholders. Strong capability in developing, maintaining and maturing end-to-end asset and configuration management policies and procedures. Knowledge of available standards, methods, tools, applications and processes to make appropriate decisions across Configuration, Asset and Database Administration. Ability to work independently, delivering outcomes within appropriate time, quality and budget constraints, while allowing time for unplanned assignments. Strong customer focus, communicating regularly with all stakeholders, understanding customer's short-and long-term needs. Demonstrated ability and knowledge in understanding data relationships mapped to customer and organisational requirements. Strong experience and knowledge in database administration. Strong interpersonal, written and verbal skills, with the ability to develop working relationships with colleagues at various organisational levels. What you'll get in return Working in a government organisation where they develop and grow careers, you will be offered an excellent salary package. A long-term opportunity to work in the government sector with flexible work arrangements. What you need to do now If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Government Administration #J-18808-Ljbffr