Singleton, Newcastle, Maitland & Hunter NSW
Full time
Minetek is a global air, water and sound solutions provider based here in Australia. The business is a leader in the provision of water evaporation, water management, underground ventilation, sound attenuation and noise control solutions.
With over 150 years combined experience, the business has successfully delivered thousands of 'world-first' projects for hundreds of clients across the globe.
About the Role:
As a sales administrator you will be responsible for providing day-to-day sales admin and customer service support to the multiple divisions within the business and its supporting entities. With our customer being your top priority, you must have excellent communication skills, the ability to problem solve, multitask and work together as a team.
Responsibilities (include but not limited to):
1. Answering telephone calls promptly, diverting any inquiries and managing the necessary follow up required.
2. Assisting with a variety of general administrative duties including copying, scanning, and printing, taking notes, and making travel plans for staff.
3. Assisting with tender/bid preparation, submissions and quote generation.
4. Data entry, preparing documents and templates and confirming meeting appointments.
5. Developing and maintaining filing systems in paper form or electronically, using various software, platforms, and databases.
6. Providing administrative support to other departments as needed, namely Marketing, Commercial, Operations and People & Culture.
7. Preparing meeting rooms for use by staff and visitors.
8. Assisting with lead generation activities and maintaining a database of client contacts.
9. Providing cover for office reception and associated duties as and when needed.
About You:
1. Previous work experience in a customer service role, coupled with developed skills in administration and clerical procedures.
2. Strong planning and organisational skills, capable of learning new processes with ease.
3. Can model and demonstrate constructive working relationships and information exchange across an organization.
4. Naturally engaging and energetic, used to build and maintain effective relationships with a range of internal and external stakeholders.
5. Able to effectively multi-task, manage competing priorities and respond to the immediate needs of the office and its staff.
6. Professional, ethical with a high level of self-motivation and initiative.
7. Strong written and verbal communication skills, with a confident, customer focused attitude.
8. Ability to be resourceful and proactive, reacting positively to overcoming issues as and when they arise.
9. Solid computer skills including word processing, spreadsheets and database management.
Culture and Benefits:
Minetek is an organisation with strong company values, a business that cares about the personal and professional development of its employees. We work hard to provide a work environment that encourages open communication and collaboration, whilst remaining constantly mindful of what it takes to evolve a culture that will support long-term employee engagement.
We are offering a competitive salary package, along with exceptional company benefits. Your excellent performance will also be rewarded with career development opportunities, and great team support.
Your application will include the following questions:
1. Which of the following statements best describes your right to work in Australia?
2. How many years' experience do you have as a sales administrator?
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