Talent International is searching for an experienced Senior Business Process Analyst to join our large utility client based in Fortitude Valley on a 12 month contract basis + likely extensions.
// Join the client on their data transformation journey
// 12 month contract + likely extensions
// Fortitude Valley location + 2 days WFH
About the role:
This role will be responsible for assisting Information and Data Services (IDS) in leading, documenting and in some cases, establishing business processes to drive overall business performance and customer value. IDS have commenced multiyear strategies across structured and un-structured data, delivering a variety of information products across the business. this role will analyse business processes, workflows, and key value chain touch points, to support the business in the establishment and refinement of core operational processes.
Responsibilities:
1. Define new and/or improved business processes and system uses to drive business objectives.
2. Facilitate target state business design and process workshops with the business to add value to the delivery of the client's strategy.
3. Facilitate process workflow modelling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases.
4. Document and support system capture of business processes.
5. Review information and trends to ensure that the output of processes achieves the desired results and that processes deliver the desired performance.
6. Provide monthly and quarterly reports on implementation of process initiatives.
7. Collaborate with stakeholders in consultation with the broader IDS team.
8. Conduct maturity assessments against the process activities to highlight areas of improvement or concerns.
9. Support end users through change by troubleshooting, answering questions and concerns to achieve adoption of change.
Technical Skills Requirement:
10. Extensive Business and Process Analysis experience with ability to manage and coordinate projects applying Business Process Management principles.
11. Collaborative facilitator to iteratively develop, plan and implement business processes, applications, and Proof of Concepts.
12. Excellent written and verbal communication skills.
13. Analytics and problem solving in a business setting.
14. High level negotiation, consultation, and facilitation
Qualifications & Experience
Mandatory:
15. 5+ years of data analyst experience
16. Bachelor's degree in IT, Business or related field
17. Experience with development and testing practices.
18. Experience developing and maintaining strong working relationships across multiple levels and functions.
19. Experience working in ambiguous situations with resilience, tenacity, and a propensity to persevere.
20. Experience gleaning and collating business requirements.
21. Experience managing multiple projects and initiatives simultaneously.
22. Demonstrated experience working in a collaborative and team-oriented environment.
Desirable:
23. Experience working across a geographically dispersed and multi-regional environment.