HEAD OF RETAIL & COMMERCIAL WE WANT "YOU" TO BE THE FRONTLINE WITH OUR TRADERS AS WE WORK TOWARDS CREATING THE ULTIMATE FUN MARKET EXPERIENCE Prahran Market is looking to attract a new Head of Retail & Commercial to help shape the vision, shopping experience and mix of product & traders for this vibrant shopping and destination experience. Established in 1864, Prahran Market is a vibrant and iconic destination for food lovers and culture enthusiasts alike. But now it about to undergo a new wave of transformation to create the ultimate market experience in many different ways. The Head of Retail & Commercial is a key member of the executive team and will work closely with the CEO to help shape a new vision to enhance it's appeal with the local community and also to attract a new generation of market customers. More specifically this role will be the front line of engagement, project delivery, business case development and commercial lease negotiations with our existing traders. In conjunction with the CEO and our external retail leasing manager, this role will be pivotal in delivering the optimal mix of traders, retail standards, service experience and right commercial outcomes for both the business and traders alike. The right person will love the challenge of working across the full range of retail market responsibilities. Trader rules & operating standards First line responder for trader issues and communication Market customer service experience Project management and delivery Commercial negotiations with existing traders for renewals, tenancy investment, licences and a range of other retail projects Key negotiator for all legal terms and conditions associated with leasing, licensing and new business opportunities. Experience delivering commercial and legal outcomes under the retail tenancies act. Business case development and analysis for future investment Retail Tenancy design guidelines and visual merchandisingBudget responsibility for the tenancy income as part of the annual financial business plan Key part of the leadership team providing input to the strategy and business planning for Prahran Market Involved in the planning and delivery for the events and activation programme for the market Executive input to the leasing and category strategy to deliver the optimal mix of traders to delivery the future vision for the market Ideally we are looking for someone who loves markets, the retail experience and importantly has the communication, retail leasing experience and commercial acumen to drive positive results for customers, traders and the market. Whilst it is quite likely that the successful applicant will come from a larger scale retail business, commercial markets or even a shopping centre background it is not absolutely essential.We would love, Experience detailing with larger scale retail and/or customer facing businesseSingle site or multi site operational experience. Knowledge of leasing, retail tenancies, debtors and leasing administration The interpersonal skills to engage customers, traders and all key stakeholdersCommercial lease negotiation experience Financial, budget and project capex responsibilityExperience in business case development and investment rationale Delivery of retail and market operating standardsEvents management and delivery for festivals and promotional activations across the year A curious mind to seek and find new and interesting concepts that will surprise and delight market shoppers This role is "full on "and the right person will work closely with the traders across the week and including selected weekends when the market is buzzing. If you think you have what it takes we would love to hear from you and why you believe you have the experience and attitude to join this dynamic business. Full time role Location @ Prahran Market Applications with CV / cover letter via Seek or email to (email protected)