The opportunity to drive exciting improvements with the businessWork closely with a supportive and collaborative team to reach success.About Our Client Our client is a large organisation that is a significant player in the Energy & Natural Resources industry.
They are growing their business and are looking for exciting talent to be a part of it and leave a legacy.
Job Description Provide Level 2/3 IT support to end-users, resolving technical issues swiftly and efficiently.Monitor and manage system performance, ensuring optimal uptime and reliability.Implement, maintain, and improve IT infrastructure in line with industry best practices.Develop and maintain documentation on IT procedures and system configurations.Collaborate with the technology team to define and implement IT policies and procedures.Participate in IT projects, contributing to the overall technological strategy of the company.Conduct regular system backups and data recovery exercises to ensure data safety.Educate and develop staff members on new software and IT procedures.The Successful Applicant A successful 'Senior IT Support Officer L2/3' should have:
A degree in Computer Science, Information Technology, or a related field.Proven experience in big business / enterprise organisations.In-depth knowledge of IT systems, network configurations, and software applications.Excellent problem-solving skills and the ability to troubleshoot complex IT issues.Strong communication skills, with the ability to explain technical concepts to non-technical users.What's on Offer A competitive salary package.A permanent role predominately based in Perth, with opportunities for professional growth.A company culture that values innovation, sustainability, and team collaboration.
If you are a proactive, forward-thinking Senior IT Support Officer L2/3, ready to make a significant impact in the Energy & Natural Resources industry, we invite you to apply today or email ******.
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