Full job description Reporting to the Operations Manager Jacon Equipment & Comet Equipment, this position will be primarily responsible for working with aftermarket support for technical needs for Utility vehicle, concrete pumping equipment, concrete transportation equipment, stackers and water tanks for mobile equipment nationally sometimes internationally. We encourage all trades that wish to learn to apply as we will train you. This role with have the excitement of being involved with new equipment going to market and supporting the current fleet operational. The position does involve travel to mine sites, civil construction sites and other areas where our equipment operates. The expectation of this role is to become higher skilled activities to take place for equipment commissioning trouble shooting and fault diagnosis. Predelivery work and service on occasions will be needed. There is also an active hire fleet where pre-hire and de hire inspections are needed as well as on-site support. Key responsibilities: This role is an active role with a 60-70% field exposure Technical support to customers internal and external Advise and give feedback to the factory from customer feedback Training of clients and commissioning of equipment Repairs and maintenance based on request form the customers On site support for hire fleet Pre-Hire and De-hire inspection reports for equipment Testing adjusting and fault-finding diagnostic Root cause analyses of parts that are failing in the field along with inputs and advice on warranty claims Liase with the sales team, factory engineering supply chain and the customer of our products. Installation of modification kits along with checking installation instructions from the factory Site Maintenance Planning Auditing and Making recommendations on best practice site Maintenance programs Building of training material Other duties required The position is based in Sydney, Newcastle or Brisbane - however can be flexible for the correct candidate. If you are a mechanic working on cars, forklifts, cranes or other types mobile equipment with plant and maintenance experience and like to advance your career, we will train you, if you find the above interesting and working for a growing global OEM excites you and want to be a part of that journey we like to hear from you. For more information about this role please contact HR@maasgroup.com.au