Apply now Job no: 566729Work type: Full TimeLocation: Fortitude ValleyCategories: Sales
· Full Time Position· Guaranteed base earnings + attractive commission + staff discounts· Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Fortitude Valley Technology & Entertainment Team is seeking a passionate, customer service focused Technician to lead the Tech Team in delivering Great Service, Always! to their customers.
As Lead Technician, you will use your knowledge of PCs, Macs, Mobile Phones, as well as software and related peripherals to find the best outcome for our customers. You will also work closely with our supplier partners to deliver solutions to various technical challenges.
To be successful you must:· Have a passion for retail and technology· Be highly motivated and results driven person with outstanding customer service and communication skills· Enjoy working in a team environment
What we require:· Experience in (or ability to work in) a customer focused, successful technology-based retail business· A high level of Technology and Entertainment product knowledge to support customer queries· Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs· Knowledge of Apple products is highly desirable· Ability to service your customers while managing work tasks around their needs· Going above and beyond to provide exceptional customer focused problem solving· Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services· Passion to exceed individual and store sales targets
What we offer:· Generous staff discounts· Fantastic incentive based promotions· Harvey Norman is a strong advocate of career progression with a wide support network for professional development· An environment where good performance is recognised and rewarded· A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration. Advertised: 19 Feb 2025 E. Australia Standard Time
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