Sales Support Merchandise – Katanning WA
QFH Multiparts has been supporting the Katanning community for over 30 years, providing a broad range of agricultural merchandise with friendly, personalised service.
About the Opportunity:
We are currently offering a full-time Sales Support Merchandise opportunity to join our Katanning team. Reporting to the Branch Manager, you will focus on developing strong customer relationships with our diverse customer base including local farmers, primary producers, and trade customers.
Key Responsibilities:
* Performing general administrative tasks including stock control, ordering, receipting, and dispatching of goods.
* Assisting customers with pricing and product queries.
* Processing counter sales.
* Maintaining safety processes.
* Assisting with merchandise campaign material.
* Maintaining a welcoming, friendly, and well-presented store environment.
* Loading and unloading trucks, dispatching, and unpacking orders and deliveries.
What We're Looking For:
To be successful in this role, you will have previous experience in a team support role in a busy environment, with a passion for Australian farming and agriculture. You will also demonstrate:
* Effective verbal communications skills to build solid long-term customer relationships.
* A proactive approach to work and practical organisation skills.
* Excellent attention to detail.
* Problem solving skills and empathy to resolve customer issues promptly.
* Ability to identify ways to improve internal sales processes.
* Excellent computer skills including Microsoft Excel, Word, and Outlook.
* A current driver's license is essential.
* Forklift ticket desirable or a willingness to obtain one on the job.
* Truck licence a bonus but not essential.
* Ag Chem certification ideal or willingness to obtain one on the job.