Casual Medical Receptionist required for Townsville GP Superclinic. Busy Practice, with a variety of work. Townsville GP Superclinic is seeking a casual Medical Receptionist for our General Practice on Charters Towers Road, Hyde Park. Casual rotational roster - Monday to Sunday with flexibility required - Must be available during clinic opening hours of Mon and Fri 7.30am - 6pm Tues, Wed and Thurs 7.30am - 9.30pm Sat 8am - 6.30pm Sun 8am - 2.30pm Duties include, but not limited to: Answering incoming calls, busy switchboard and write professional emails Appointment bookings and managing multiple diaries on a software system Meeting and greet patients General cleaning and rostered upkeep of practice areas including bathrooms - follow strict infection control requirements. Stock take and daily re-stocking of supplies Willingness to learn, be directed and follow procedures Screening entering patients, in compliance with current guidelines Dealing with patient enquiries, delays and rescheduling, over the phone and in person, including challenging situations Filing, scanning, copying Providing support / assistance to our healthcare professionals The successful applicant must have: Available to participate in a rotating roster, with the Clinic open 7 days Includes morning, afternoon, evening and rotational weekend shifts Approx 3 to 5 shifts / 23 to 38 hrs per week availability Flexibility is essential, as shifts rotate to cover opening hours in the morning, evening and weekends Excellent customer service skills necessary Good availability Attention to detail Willingness to learn on the job, with a 'can do' attitude Previous Healthcare industry experience preferred, if possible. Suits hospitality Reception/Admin background Exceptional customer service skills, with a polite manner, and empathic nature Enjoy a fast paced environment Be able to remain calm under pressure, with a positive and enthusiastic approach Demonstrate outstanding organisational / time management skills, with the ability to multi-task A commitment to on-the-job training and ongoing learning and development Take pride in their written and verbal communication skills Willing to take direction and work collaboratively as part of a Team Intermediate computer knowledge/skills Ability to show empathy towards others and a general desire to assist patients, co-workers and professionals Current Driver Licence essential for errands (auto work car) Australian citizenship or Permanent Residency necessary (Working holiday visa employment unavailable) Please send CV, cover letter and references by email ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED Start: As soon as possible