Thank you for considering a career with us.As a global resources company that mines, explores and develops base metal projects globally, MMG offers a wide variety of career pathways.View our current vacancies that will assist you in planning the next step in your career.Job no: 502622Work type: Permanent Full TimeLocation: Rosebery MineWe are MMG and we mine for progressRosebery is an underground polymetallic base metal mine located in the township of Rosebery in Tasmania, Australia. The mine is a deep, sub-level open stoping operation with complex mining conditions.The Rosebery Mine has been at the heart of the Rosebery community since 1936 and is one of Tasmania's largest and oldest continuously operating underground mines producing zinc, copper, and lead concentrates, as well as gold doré.It supports approximately 500 employees and their families, has a strong community focus, and engages a wide range of local businesses from across Tasmania in its supply chain, boosting the economy of the West Coast of Tasmania and beyond.The mine has a strong future, with extensive exploration activities that have continued to grow the resource and require mine planning beyond 10 years of continued operation.MMG Rosebery has an office in Burnie (Tasmania), giving employees the flexibility to work from there when they are not required onsite.IT SupportReporting into the Superintendent of Operational Technology, this role is responsible for providing onsite support services to all technologies and systems that enable the operation of the site (underground mine, processing plant, and office facilities).These support activities encompass a variety of technologies that go from the classical IT environment (IT) to operational technologies (OT) and telecommunication services, in a diverse mining environment (underground and surface).This role is based at our Rosebery Mining Operation and can be either residential in Rosebery or DIDO from any location in Tasmania on a negotiable 4:3 roster.Responsibilities include (however not limited to)Provide support for all in-scope Information and Operational Technologies systems and services onsite as required.Monitor and maintain the underground and surface communication networks (LAN, WiFi, 4G, Fibre Optics, etc).Participate & assist in bringing new technologies under managed project support when appropriate.Procure and manage IT equipment as required (desktops, laptops, mobile phones, peripheral equipment such as printers, etc). Assist in the installation, configuration, and ongoing usability of such equipment and related software.Work with third-party vendors and managed services providers to ensure systems are monitored and maintained (backups, server health checks, network connectivity, security patches, etc).Support a segregated network environment (Business, Industrial, and Control networks) as required.Provide support to ancillary services such as Site TV systems, Digital Information Displays, Video Conference systems, etc.Log Problem and Incident tickets, Service Requests, and "walk-in" assistance using MMG's approved toolset.Troubleshoot and triage incidents in supported OT systems and technologies, undertake root cause analysis and implement corrective actions.Maintain accurate records and update site-specific registers accordingly.Coordinate onsite resources and contractors to carry out infrastructure work.Participate in site daily meetings.Qualifications, Skills, and CompetenciesTertiary qualifications - Minimum Certificate IV in Information Technology or Telecommunications or equivalent.ITIL Certification, Microsoft or Cisco Certifications (desirable).Experience in maintaining and supporting Industrial and/or Control Networks.Experience in supporting OT systems such as OsiSoft (PI), Ampla, Micromine (Pitram, Geobank), Seismic Monitoring systems, Logistic systems, and Mining Applications (desirable).Experience in maintaining and supporting computer/server room infrastructure and telecommunication services.Proven experience in maintaining and supporting network infrastructure including switches, cabling, and patch management.Experience supporting LAN, WAN, and Telecommunications network technologies, Servers, Desktop, and Laptops including installation of software, patches and updates, Windows Server and OS environments.Good communication skills, with the ability to build strong internal and external relationships.Ability to prioritise tasks, work efficiently and meet deadlines in a patient and methodical approach.Current Driver's License - Manual.Full Australian working rights.An unwavering commitment to workplace safety and a demonstrated expertise in establishing cultures and systems that embed safety awareness.What we offerAt Rosebery, our aim is to create a workplace that encourages diversity and inclusion and supports our people to grow. We are guided by our values; think safety first, respect each other, work together, do what we say, and we want to be better. We offer;A safety-first culture.A workplace that fosters diversity and inclusiveness, and supports our people with the systems, skills, and behaviours required to live our values.Opportunity to work with diverse, talented people that are encouraged and supported in their professional and personal development.Competitive pay rates reflective of your skills and experience.Family-friendly rosters.Reward and Recognition Scheme.Bonuses including short-term incentive program.Who we areMMG has a global presence, owning and developing copper, zinc, and other base metals projects across Australia, the Democratic Republic of the Congo, Peru, and Botswana.Our aim is to create a workplace that encourages diversity and inclusion and supports our people to grow.We are guided by our values; think safety first, respect each other, work together, do what we say, and we want to be better.Headquartered in Melbourne, we are listed on the Hong Kong Stock Exchange (HKEx 1208) with an international shareholder base.As a company, MMG strives for the best in safety, environmental protection, production standards, and overall operational excellence. We are an equal opportunity employer who values and respects diversity. We recognise the unique value your contribution makes to the progress of our company and the communities in which we operate.If you're ready to take on a challenging yet rewarding role that empowers you to shape your work environment, we invite you to apply and join us in our pursuit of efficient and sustainable mining operations.MMG Limited reserves the right to appoint a candidate prior to the closing date.Advertised: 14 Apr 2025 Tasmania Standard TimeApplications close: 11 May 2025 Tasmania Standard Time