Provide our customers with a value-added experience, work collaboratively with our enthusiastic branch team to achieve exceptional service & results.
About Us
Lawrence & Hanson is Australia’s most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family-owned business and the global leaders in electrical wholesaling.
About the Role
Be a proud member of our team, support our customers by building value and getting it done.
What You Would Do in This Role
* Serve customers on the counter, answer phones and email enquiries.
* Prepare timely quotes for customers.
* Develop relationships with customers & suppliers.
* Be a product knowledge expert to help customers find products they need – we’ll train you on products.
* Collaboratively work as a member of the team to ensure our branch is presented in the best way.
How Can I Tell If This Is For Me?
* Customer and sales focused with experience in a customer-facing role - including wholesale, retail, hospitality, trade-based sales.
* Excellent problem-solving skills - support our customers to find what they need.
* Proficient with computer technology and systems including the Microsoft Suite – we’ll train you on our systems.
* A positive and optimistic attitude – it’s what we look for in new team members.
* A high level of initiative to support your team members and customers – no job is too big or too small.
* A strong sense of urgency - the ability to multi-task in a fast-paced environment.
* Experience in a sales environment will get you off to a flying start, but it is not essential if you’re passionate about learning our industry and product range - we’ll train you.
What's In It For You?
* Our heritage is strong – Lawrence & Hanson opened its doors in 1886 and we remain the most recognised electrical wholesaler in Australia.
* Development – we invest in our people with a range of programs including externally recognised training.
* A great place to work – we have fun and work hard as a high performing team.
* Financial incentives – we reward our people with an attractive profit share scheme in each branch.
* Local meets global – we are part of Sonepar, the world leader in B2B distribution of electrical products.
How to Apply?
If your experience reflects the criteria outlined above, apply now. We know it might seem daunting but give the video cover letter a go and tell us why you're interested in our Customer Service & Sales role.
Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.
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