About L’Occitane: L’Occitane is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France and an emphasis on ethical and socially responsible processes has been practised since the company was founded in 1976. L’Occitane values authenticity, respect, continuous improvement and these values are why L’Occitane now boasts over 2,200 boutiques worldwide. L’OCCITANE is an Equal Opportunities Employer and is committed to ensuring that factors relating to its employees’ ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L’OCCITANE. Building a more diverse and inclusive organisational culture is one of the ways we cultivate change.This involves building an inclusive workplace that makes our people feel safe from any sort of discrimination or harassment respected and valued for who they are as individuals. We recruit competent and positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability. The role: We are looking for an ambassador for L’Occitane who has a passion for beauty, delivering exceptional customer service and leading a team. The successful applicant will act as a strong support to our Store Manager, assisting with operational duties of the boutique and coaching/mentoring the team. This is a Full-Time Permanent Position. It is a 38 hour a week position where you will be expected to work a Sunday- Thursday roster. Skills/Prerequisites: A minimum of 1-2 years' experience in a role within a similar retail business. Experience in a senior beauty advisor/assistant manager role. Excellent communication skills, both verbal and written. Strong team player with the ability to motivate and inspire a team. Understanding of KPI's and the ability to analyse and report figures. Skin care & management experience is ideal but not essential. The perks: A competitive salary including generous staff discounts & incentives at both our retail stores and treatments at our spa locations A feedback rich culture that supports openness and transparency. Great career progression with a strong focus on training and development Be part of an organisation that is committed to sustainability Extra paid days off for special occasions (Wedding Day, Volunteering Day, Pamper Day, Birthdays and more) Service Recognition where you get an extra paid day off for every 3 years of service If you would like to learn more about us at L'OCCITANE, please visit loccitane.com.au to find out more “L’Occitane speaks of the Provence we love, a mysterious region that never stops inventing beauty ” - Olivier Baussan.