About the business Our company is a rapidly growing, Australian owned and operated company with long term contracts with large national and multi-national clients across Australia. We provide ICT support and services to enterprises of all sizes. Our services range from ad-hoc IT support, whole infrastructure management, consultancy, enterprise VoIP and on-site staffing solution. About the role Due to our rapid national growth, we have an opportunity for an enthusiastic and experienced personnel to join the team in Brisbane, QLD, servicing a wide area of the Brisbane region.Duties include: Provide troubleshooting support for all PCs, desktop hardware.Provide PC relocation work, upgrading of PC parts components (e.g. PC memory, hard disk and etc.).Provide manual installation and upgrading of new software work.Provide device support coverage for items listed below (but not limited to):DesktopLaptopAutomated smart terminalsPrintersNetworking equipmentBasic cabling connections such as serial to USB, CAT6, console and other similar connectionsDemonstrate the ability to diagnose IOT devices controlled by desktops, such as printers, POS printers, scanners and similar devices.Have the ability to use basic tools of trade such as screw drivers, spanners etc.Ability to work securely in highly confidential government environmentsPrevious experience working with HPE equipment. Benefits and perks Great opportunity for client focused individuals wanting a future with a world class organisationHighly competitive rateSkills and experience Enthusiastic client focused attitude1-2 Years in ICT / Network support or similar roleAble to work autonomously but able to work with remote teamApproachable and people personAbility to be organised and methodicalDemonstrate accurate time keeping and reportingAdhere to strict security protocolsBe in traveling distance from Brisbane Airport, availability to travel to regional centres is higly desirableBe able to obtain a ASICMust have own transport and drivers licenseAccess to laptop with internet access