Fairmont Scottsdale Princess, Scottsdale, United StatesREF42194MLuxury & LifestyleCompany DescriptionPicture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!What’s in it for you:Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your familyFree meals at our on-site employee restaurantLearning programs through our Academies designed to sharpen your skillsGreat Medical and Dental benefits, 401K, Direct Deposit etc.Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job DescriptionSuperior knowledge of a great Concierge is the expectation of our Guests when staying at Fairmont Scottsdale Princess. Your ability to anticipate Guests’ needs and make informed suggestions will ensure they have a truly memorable stay.Consistently offer professional, friendly and engaging serviceAssist in booking golf arrangements, dining reservations and other activities during/prior to the guests arrivalAble to multi-task and work in a high traffic areaExtensive knowledge of the Valley, golf courses, restaurants and attractionsStrong computer skills are required. Microsoft Office programs are a plus.Assist with administrative dutiesAssist guests regarding hotel facilities in an informative and helpful wayFollow department policies, procedures and service standardsFollow all safety policiesOther duties as assignedQualificationsExtensive knowledge of the Greater Phoenix/Scottsdale areaPrevious customer related experience requiredMust possess a professional presentationMust possess outstanding guest services skills and sophisticated verbal & written communication skillsStrong computer skills including all Microsoft Window applications.Strong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAdhere to Fairmont Scottsdale Princess Grooming Guidelines.Additional InformationYour team and working environment:A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESSDiscover a world where life pulses with passion.
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