BBA local council based in the Barwon region is looking to recruit a Senior IT Support Officer.
Your new company
A local council based in Victoria's Barwon region is looking to recruit a Senior IT Support Officer for an 18-month fixed-term contract, commencing ASAP. The organisation promotes a collaborative and supportive work environment and offers exposure to leading technologies. This will be the perfect opportunity for someone who is a natural leader and has great interpersonal skills.
Your new role
In this challenging and rewarding position, you will be responsible for:
* Supervising and training the Service Desk team.
* Ensuring the completion of tickets and projects within agreed timelines.
* Handling escalations from the Level 1 and 2 ICT support team.
* Maintaining hardware, software and security systems.
* Leading from the front and by encouraging your team to collaborate, communicate well internally and with other business departments.
* Configuring and troubleshooting the ERP platform.
What you'll need to succeed
To be successful in this role, you will have:
* Demonstrated experience managing and maintaining hardware, software, network & security infrastructure.
* Experience working with Windows OS /Servers, Office 365, Intune, VMware, networking and cybersecurity troubleshooting.
* Demonstrated experience int the management and administration of ERP systems (TechnologyOne preferred).
* Experience implementing IT projects.
* A valid driving licence.
What you'll get in return
Get to work for an organisation that gives back to their local community. This inclusive organisation drives ongoing learning and continuous improvement. Offering an excellent salary package, this organisation will align well with someone that prides themselves on a commitment to integrity, teamwork and respect. Do not miss out!
What you need to do now
If you're interested in this role or know of someone who may be, please click 'Apply Now' or forward an updated CV to Catherine.OBryen@hays.com.au.