About the Role Are you ready to take on an exciting role with BOQ Group? We're looking for someone to establish and build our ME Bank broker distribution channel, supporting new home loan growth and existing customer retention. In this role, you'll be responsible for building strong relationships with accredited brokers and developing a strategic plan to drive business through the ME Bank Broker channel, using both face-to-face and virtual methods. You'll work closely with internal stakeholders, including the Broker Operations team, Credit, and Home Lending in Transformation & Operations. Your role will also involve supporting the execution of our communication strategy with approved aggregators and accredited individual brokers. We want you to learn and own the BOQ Group story, adding value to both brokers and their customers. You'll need to have a thorough knowledge of all product and service offerings available to customers through the broker channel. Ensuring the quality of applications from brokers is key, and you'll be training them in relevant processes and procedures to reduce rework. You'll represent BOQ Group at industry functions, events, conferences, and exhibitions, and meet the financial and non-financial objectives of the BDM scorecard. Supporting brokers in resolving issues related to customer applications and providing excellent and efficient service to the broker and aggregator network is crucial to maintaining and building relationships. If you have a passion for the industry and want to be part of a dynamic team, we want to hear from you Join us at BOQ Group and help us continue to grow and succeed. About you We're looking for someone with a degree in Finance, Business, or a related discipline—though it's not essential. A full driving licence is required. You should have a strong knowledge and understanding of the Residential Lending process, as well as BOQ Group policies and general banking operations. Understanding your residential market and competitor products is crucial. You'll need the ability to identify acceptable lending risks to meet business objectives. Demonstrated experience in building and maintaining successful relationships with both internal and external stakeholders is important. Excellent interpersonal skills and the ability to influence are key to succeeding in this role. If you have these qualities, we'd love to hear from you About Us BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities. BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve. Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group. Our Benefits Flexible working arrangements Discounted financial products Salary sacrificing options Paid parental leave with no minimum Purchase annual leave Discounted private health insurance plan Employee Assistance Program (EAP) Access to employee network groups focused on First Nations Reconciliation, LGBTQIA, Multicultural, Gender, Early Careers and accessibility BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index How to Apply To apply for this role at boqgroup retailbanking, follow the links or apply via our https://www.boq.com.au/About-us/careers. BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process. If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks. Please no agency applications.