Snap Fitness Hervey Bay has a fantastic new opportunity for an enthusiastic and self-motivated Club Manager (Full-time).
The potential candidate will be responsible for the performance and success of the club.You must be comfortable working both alone and with a small team.
Our hours of operations are Monday - Thursday 9.30am - 6.30pm, Friday 9.30am - 2pm and Saturday 9.30am - 12.30pm.The role?We are seeking an enthusiastic and skilled Club Manager to lead our driven and hardworking team.
This position will be responsible for providing leadership and daily direction to the sales and fitness teams.
With a passion for providing outstanding customer service by meeting and greeting all individuals who walk through our doors, it will also be your responsibility to lead the in-house sales, ensure the team are meeting all KPIs and sales targets and seeking out and generating new sales leads.
You will be given the freedom to execute a lead generation/marketing strategy plan to increase our club, memberships sales, and member retention by promoting the many benefits of leading a healthy and active lifestyle.Beyond this, you will also be required to:Coordinate exciting and attention-grabbing sale events, and marketing outreachBe comfortable to work with all social media platformsManage, monitor, and develop the performance of sales staffPromote the Snap Fitness brand and image within the local communityModel all club activities through self-involvement (leading by example)Encourage and implement our policies, business practices, systems and processes.Ensure that all front desk systems are followed: such as proper check-in, telephone inquiries (general and sales related), guest registration, and cash handlingProvide and maintain the highest level of customer serviceBuild a fun, engaging environment and culture for our membersEnsure that the facility is clean, safe, well-maintained and operationally soundTo succeed in the role, you must:Present yourself well, be energetic, enthusiastic and self-motivated with a customer based focusBe passionate about health and fitnessHave proven people skills with a highly developed communication and interpersonal skill setHave knowledge of the fitness industry and keep up to date with fitness trends – MUST HAVE CERTIFICATES 3 AND 4 IN FITNESSExperience in providing motivation, support, guidance to a teamExcellent leadership skillsAbility to multi-task and stay organizedPositive, motivating, and effective communication skillsStrong computer skills required with knowledge of MS office programsAbility to work in a dynamic and fast-paced environmentIf this sounds like the ideal position for you, please apply now by submitting your up-to-date resume, along with a cover letter that highlights how your passion, and previous skills/experience align with what we are looking for in the ideal candidate.
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