Join Criterion - Great Place to Work Certified | Operating Since 1981 | Family Owned Why Join Us? Criterion Industries, an Australian family-owned business since 1981, specializes in delivering superior-quality aluminium partitioning systems, sliding systems, doors, and hardware accessories. Our innovative solutions meet the unique design needs of our customers while conforming to stringent quality control standards. We pride ourselves on our core values - Energetic, Committed, and United - and foster a collaborative, supportive work environment. Criterion is a certified Great Place to Work (Human Resources Director 2024, Great Place to Work May 2024-May 2025). About the Role We are seeking a dynamic and experienced Branch Manager to lead our Leichhardt branch. This pivotal role requires a strong leader to drive sales growth, manage day-to-day operations, and create a customer-centric environment. You will play a critical role in fostering a high-performing team while ensuring operational excellence and meeting sales targets. Key Responsibilities Branch Leadership: Take ownership of the overall performance of the Leichhardt branch, leading operations to exceed sales targets and drive profitability. Sales & Customer Relationships: Develop and execute strategies to grow trade sales, enhance customer relationships, and deliver exceptional service. Instill a customer-first approach, ensuring that every interaction is honest and transparent. Team Management & Development: Lead, mentor, and manage a diverse team of truck drivers and trade sales specialists, fostering a collaborative and high-performing culture. Oversee staffing and scheduling to meet customer demands and branch goals. Inventory & Stock Management: Coordinate stock transfers from our central distribution center, manage inventory, and ensure efficient stock flow through regular stock takes and robust management practices. Operational Excellence: Drive process improvements, streamline workflows, and make informed decisions to enhance the branch’s efficiency and operational effectiveness. Communication & Collaboration: Maintain open, honest, and transparent communication with customers, suppliers, and internal teams, ensuring all interactions are based on trust and credibility. Requirements To excel in this role, you'll need: Leadership Experience: Minimum of 5 years of managerial experience, preferably in a trade sales or retail environment. Sales & Customer Management: Proven ability to achieve and exceed sales targets while building strong customer relationships. Team Leadership: Strong leadership skills, with experience in mentoring and developing high-performing teams. Inventory & ERP Systems: Experience managing stock transfers and inventory, with familiarity using ERP systems such as Business Central. Problem-Solving: Ability to make informed decisions under pressure, with strong organizational skills and attention to detail. Benefits What we offer you: Competitive Salary: An attractive salary package based on your experience and expertise. Career Growth: Opportunities for professional development and advancement within a growing organization. Collaborative Environment: Be part of a supportive team that values excellence, commitment, and teamwork. Recognition Programs: Celebrate your achievements through our “Cheers for Peers” and “Values Awards” programs. Certified 'Great Place to Work': Join a company recognized for its commitment to creating a positive work environment. Join us at Criterion Industries and lead our Leichhardt branch to new heights of success. Apply today to take the next step in your leadership career