Harvey Norman Commercial Division Queensland are currently seeking a motivated Full Time Administration Clerk to join our team based in Stapylton Qld 4207 .
The Harvey Norman Commercial Division specialises in the supply of goods to project builders, developers, architects & designers. Our team of experienced and dedicated staff go that extra mile to ensure a professional and personalised service from the initial quote, right through to delivery.
As a Administration Clerk you will be responsible for looking after selected customers aligned with a showroom Sales Rep. You will be required to process the customer orders, coordinate stock, deliveries & returns when required by the customer
Responsibilities:
* Confirm orders with customers & enter order into system with accuracy
* Ordering stock from various suppliers & notify buying team of requirements
* Liaise with customers and arrange delivery & return of goods
* Keeping track of all open orders by checking on job stage, stock, delivery dates and payment for COD
* Confirming details on orders are correct with the customer, such as delivery address, site contact, products and quantities
* Inform customers of any delays or problems, work with sales rep to resolve
* Respond to customer inquiries
* Communicate professionally via phone & email with HNC staff/divisions, suppliers & customers
Requirements:
* Excellent Communication skills with the ability to liaise with people on all levels
* Able to provide outstanding customer service & build relationship with customer
* Organisational skills with the ability to manage workload and prioritise tasks
* Data entry accuracy with an eye for detail
* Computer skills, POS & CRM experience but not necessary as we are able to provide training
* Personal & professional presentation
* Team commitment
If you are keen, motivated and willing to contribute to a successful team, then we look forward to hearing from you!