Laura is the Manager of Nina's Dunsborough. Laura's team is an empowered group of women, who are always learning, always innovating, and always supporting each other in their mission to spread the sparkle all over Australia.At Nina's, you never know what the day will bring. A phone call enquiring about a 100k pink diamond? A request for a custom design incorporating heirloom diamonds? A classic engagement? Or someone looking to celebrate themselves - we celebrate them all!We are looking to add a new full-time Customer Service & Sales Consultant to Laura's Dunsborough team.With full on-the-job training provided, our priority is finding a like-minded individual who will embrace our pro-innovation and supportive sales culture.This position would suit a professional and empathetic communicator who is looking to expand their experiences beyond the showroom and contribute to the growth of a much-loved luxury brand. Experience is ideal but not necessary.The successful applicant must have:Excellent verbal and written communication skillsSolution-focusedHighly internally motivatedResponsibleOrganisedFlexibleMeticulously groomedPositive attitude and work ethicDuties and Responsibilities:Daily interactions with providers and customersIdentifying sales opportunities from interactions and leadsMeeting sales targets and delivering on agreed-upon KPIsPerform other duties outlined by the manager, including visual merchandisingAs security awareness and customer confidentiality are conditions of employment, you will require a Police Clearance.In return, we offer a competitive salary + individual monthly bonus structure, exciting product discounts and incentives, an amazing team, and potential opportunities in other areas of interest - including social media content, custom design, diamond consultations, event planning, and relationship management.This could be a full-time or a part-time position on a rotating roster, by mutual agreement - we are flexible!To apply, please provide a current resume with a cover letter explaining your suitability for this position to Laura Brown.Only short-listed candidates will be contacted.
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