As our group expands, we need world class talent to drive the future of our business. With new and exciting opportunities available within our group we want to give you the opportunity to grow with us! Due to the growth of our IT team, a rare opportunity is now available for a Level 1 IT Support Technician to start their IT Career and join the Autopact team at our Head Office located in the heart of the Sunshine Coast, Mooloolaba! This role is a unique, dynamic opportunity for the right candidate to join a national company that is one of the leading Automotive groups in Australia. Autopact is a large national automotive company based in Mooloolaba on the Sunshine Coast, QLD. We have 29 automotive dealerships across the East Coast of Australia. Our mission is "For everyone to Drive Away Happy, every time". This mission applies not only to our customers, but also to our employees, suppliers and anyone else that connects with our business. About the Role We're looking for an exceptional person to join our IT support team. Whether you have Level 1 experience, are a school leaver, a recent graduate, or are the "go to" person with friends and family for IT issues, we encourage you to apply for this position. This role offers: Remuneration package to commensurate experience.Our staff and their families enjoy access to benefits such as discounts on vehicles, finance and servicing, discounted health insurance and access to our Employee Assistance Program.Great work-life balance - 8:30am - 4:30pm (flexible hours available).Friendly culture with an experienced and motivated team.Support from the Chief Information Officer.You will be joining a national company with extensive training and learning opportunities for professional development. What skills and qualities are we looking for? Outstanding customer service skills, with excellent written and verbal communication skills. The ability to think logically and solve problems remotelyThe ability to work in a team environment as well as work autonomously when required.A sound working knowledge of Microsoft Windows and Office.Ability to record events, problems and their resolutions in logsBasic knowledge of hardware repairs (Laptops/Desktops)Exceptional level of honesty and hardworking approach.Commitment to learning, taking direction and continuous improvement.Ability to prioritise and resolve issues in a timely mannerPrevious service desk experience is desired, but not essential. If you've been looking to start your IT career within a high-performing business that looks after its people the way it should, then this is the role for you. If you have the drive and ability to be an important key function of this successful team, you are encouraged to make a confidential application today. To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications.The Autopact Group is an equal opportunity employer that values diversity in the workplace and we encourage all to apply. We offer excellent working conditions, benefits and the opportunity to join a business that provides a supportive working team environment. Please note that only successful applicants will be contacted.