About the RoleThe Receptionist/Administration Officer serves as the first point of contact for the Deanery, providing friendly and professional front-line services to staff and visitors while ensuring smooth daily office operations.
Reporting to the Deanery Administration Manager, this role includes managing enquiries, supporting administrative tasks and projects, maintaining Deanery systems, and assisting with meeting coordination.
Success in the role requires strong communication, prioritisation, and organisational skills, along with a positive attitude and keen attention to detail.Your responsibilities will include: Meet and greet visitors and manage phone, email, and staff enquiries.Interpret and resolve administrative queries efficiently, identifying solutions to problems as they arise.Collaborate with the Administration team to provide general and project-specific administrative support, as directed by the Deanery Administration Manager.Oversee relevant systems, including room-booking systems, shared resource calendars, and meeting room equipment.Assist the Governance Manager, with Faculty Executive Committee meetings, including: Who We Are Looking ForThe successful candidate will demonstrate exceptional organisational and communication skills, with the ability to handle confidential information, liaise effectively with stakeholders at all levels, and maintain professionalism in a dynamic environment.
They are proactive, detail-oriented, and adaptable, with a strong work ethic, a positive attitude, and the ability to balance competing priorities while working both independently and collaboratively to achieve organisational objectives.You will also have: Completion of a diploma qualification and at least 2 years' subsequent relevant work experience or an equivalent combination of relevant experience and/or education and training.Experience in liaising with senior executives and professionals, including handling confidential information, and knowing when to escalate appropriately.Ability to work independently and collaboratively with a flexible attitude to work in a multidisciplinary team environment.Demonstrated problem solving skills and a proactive approach to identifying and resolving issues using sound judgement.
For further information regarding responsibilities and requirements, please refer to the attached PD.
Please note: Visa sponsorship is not available for this position.
This role requires current valid work rights for Australia.Your New Team – Faculty of Medicine, Dentistry & Health SciencesThe Faculty of Medicine, Dentistry and Health Sciences is a diverse faculty renowned for its research excellence, teaching, training, and policy leadership across the breadth of medical, biomedical and health science fields.
Led by the Dean, Professor Jane Gunn, the faculty is Australia's overall leader in clinical, pre-clinical and health sciences, and sits at the heart of a flourishing ecosystem of globally recognised health and biomedical organisations across Victoria.
Partnerships are key to our continued success in education, research and enhancing the health and wellbeing of our communities.What We Offer You!In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses.
For more information, check out our benefits page!About the University of MelbourneWe're tightly connected with the community, both at home and abroad.
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.
Discover more via our website and stay connected with our stories and people on LinkedIn.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates.
If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion.
Please ensure your email is titled "Reasonable Adjustments Request".Aboriginal and Torres Strait Islander ApplicantsWe aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff.
Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.