About The Company:At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned ICT MSP, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 700 enterprise customersAbout the role Product Management • Collaborate with business stakeholders, clearly understand business needs to create the product vision• Understand market and customer demand to set the Product Roadmap• Own the Product Roadmap, driving the ongoing development of products and services that meet our customer business needs• Management of the entire product life cycle, from strategic planning to tactical activities• Working with vendors and partners to include their offerings in AC3 products and services• Drive continuous improvement across our existing products and services• Develops metrics and measures the success of new products. Internal Enablement • Communicate rationale for new initiatives and product features, inclusive of strategic fit, cost models, pricing and customer value to the rest of the business• Conduct training and enablement on new and existing products and services• Act as an escalation point for our internal teams for product information Delight Customers • Be a relentless customer advocate delivering a world-class user experience that solves real customer problems• Be an advocate for our customers' needs by building strong, direct relationships with them• Be part of a team that reliably delivers on the needs of our customersRequired Experience • 4+ years' relevant work experience as a Product Manager, Product Owner or within a Product team• Proven ability to create new Products that meet market requirements• Go to Market Product experience with some technical background.• Proven ability to self-manage, prioritise and deliver outcomes based on strategic objectives Skills, Knowledge and Abilities• Passionate about customers with a strong capacity to understand market and strategic drivers to set clear goals and define problems• Obsessive about helping create the ultimate customer experience• Good understanding of a standard Product Management lifecycle• Combination of technical aptitude, commercial, and product management skills, communication, negotiation and decision-making ability• Ability to solve problems with consideration to business impact.• Excellent communication and interpersonal skills; ability to communicate with multiple stakeholders and peers across technical and non-technical, written and verbal communications; proven document and report writing skills; well-developed negotiation, time management and planning skills• Experience in building and maintaining relationships across the business to drive product development and growth• Ability to solve complex and detailed problems using an analytical and data driven approach with strong attention to detailQualifications and Certifications• Tertiary qualifications in IT, business or a related field (or equivalent experience) BenefitsWork for an organisation that prioritises company culture and employee satisfaction. Flexible work options – a schedule that works around your life style BYOD allowances on Phone & Laptop Discounts on all IT products & Accessories Vehicle salary packaging Paid Parental Leave for main & secondary carer Discounts on Health Insurance Free access to financial advisers & psychologists State of the art onsite facilities Free access to Fitness & Wellbeing classes High level of professionalism, adult, family friendly and dynamic environment CultureAs number 4 on Australia's Best Places to Work list, it's clear that culture is a top priority at AC3, and we approach business with family values.We keep it simple and live by our four ways of being: Own It: If I say I'm going to do it, I do it. And I give it my all. Better It: I take the current status quo and make it better. Brave It: I listen, say what needs to be said, and do the right thing. Especially when it's tough. Enjoy It: I take my work seriously, but don't take myself too seriously. If you are interested in this position and believe that your experience is closely aligned with the requirements, then please click APPLY now.