Company DescriptionBelong in a place where you can be yourself and love what you do. Join our resort community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.Sofitel Noosa Pacific Resort welcomes guests into a world of luxury blending French Art de Vivre and local culture. We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge - the only cocktail bar overlooking the Noosa River - plus extensive conference & events facilities and our luxury Aqua Day Spa.Job DescriptionCreate memorable moments for our guests every day, leading our bustling breakfast service. Here you can indulge your passion for crafting exceptional guest experiences. You can take pride in serving the perfect latte, or the best a la carte breakfast the guest has ever had. You will delight our regular guests with your ability to remember their name, and just how they like their coffee served or their eggs prepared. With every perfect serve, the more you can enjoy each day.You will:Ensure efficient, friendly and professional food & beverage service is provided to all guests.Familiarise yourself with VIP and regular guests to ensure their requests and needs are met.Recruit, manage, train, develop and inspire the breakfast service team.Evaluate guest satisfaction levels with a focus on continuous improvement.Take every opportunity to be a “salesperson” by the active selling of special promotions and facilities available within the Hotel.Work collaboratively with the kitchen and marketing team to innovate and elevate our service offering.QualificationsYou will be a dynamic leader, with a creative flair and a passion for continuous improvement. You will inspire our team to deliver exceptional service every day. Your personality will shine and guests will know your name. The ability to work a flexible roster, focused primarily on breakfast service is essential. Does this sound just like you? Apply today.Additional InformationWhen you become one of our Heartists, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).
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