The Retail Store Manager will report to the Retail Operations Manager. Their primary role is to maximise the store’s sales through exceptional team leadership, execution of the brands retail sales strategies, daily operations and implementation of the procedures and policies of Crocs AU. Crocs is a fun, unique and inclusive workplace that also provides opportunities to learn about and experience the retail footwear industry.What You'll DoEstablish high standards for performance and set clear expectations with the teamCommunicate and ensure compliance with all company policies and directivesAchieve and exceed store financial projections and maximise revenue opportunitiesTrack sales performance of store and work closely with the Retail Operations Manager to maximise sales opportunitiesDemonstrate strong organizational and time management skills through compliance with operational directives and checklistsUse labour management tools to schedule effectively and to maximise productivity, profitability and margins while adhering to all applicable federal, state and local laws governing store operationsDeliver a high level of operational excellence including store appearance, loss prevention, cash handling, inventory control, visual merchandising and safety and security of people and assets.Training and developing team members to be pro-active and independent in achieving their KPI’s and implementing company policies and proceduresMaintaining company Visual Merchandising guidelines, directives and standardsSales and related operational reporting (Excel, Powerpoint, Word)Inventory and inventory systems management (receipting of stock deliveries)Provide relevant and effective feedback to all members of the Crocs AU team related to store performance, opportunities and team cohesionRecruitment of team members with the Retail Operations ManagerSupervise team members and provide specific and timely feedback through daily coaching and corrective action to improve employee and store performanceAssess and develop talent within the team for future growth potential & opportunitiesWhat You'll Bring to the TableMin 3 years specialty retail store manager experience, footwear preferred but not essential.Job Requirements:Working knowledge of MS OfficePossess good knowledge of customer service standards and footwear trendsExcellent interpersonal and leadership qualitiesProven problem solving and organizational skillsResult and sales orientedConfident, energetic, resourceful and self-motivatedFun, vibrant and out-going personality that reflects the Crocs Values - absolutely passionate about CrocsPassion for people and the retail businessThe Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
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