* Very reputable and award-winning multi-branch midsize MSP growing from strength to strength! Real Aussie success story!
* Work in an ever-growing, collaborative and highly-skilled team of engineers working on cutting-edge cloud tech!
* Very supportive management style and culture!
* Training, development and career progression!
* Potential to work from home
* $60-85k Base + Super commensurate with skills and experience
* Adelaide!
Work for this superb award-winning Australian based MSP with a history of providing top quality Managed IT solutions to medium to large scale businesses and a mission to go above and beyond!
Be part of dynamic businesses that challenges the status quo and sets the benchmark for others to follow.
This role will suit a positive, flexible and results driven individual who takes ownership of tasks through to completion and enjoys working in a fast paced and ever-changing environment.
You will be guided and exposed to multiple technologies and work within a team that are open to sharing knowledge, guiding and mentoring. With that said, you need to be committed and willing to push yourself and go above and beyond!
Key Responsibilities:
* Provide Level 1 and 2 technical support/administration for multiple client environments
* Perform troubleshooting tasks, problem diagnosis, resolution, or escalate further to specialist teams
* Periodic onsite visits to client sites
* Provide continual improvement recommendations
* Maintain accurate records and ensure documentation is up to date
* Assist with senior project work from time to time
Key Requirements:
* Prior MSP experience - Windows, AD, O365, Azure, Outlook/Exchange, VMWare/HyperV, Citrix, Intune, Backup & DR, Networking, Mac/JAMF (obviously don't need all - training provided!)
* Any networking experience favourable
* Experience working with ticketing and monitoring tools
* Must be available to go on-site and be "hands & feet" in Adel!
* Tertiary IT qualifications or industry certifications favourable but not essential
* Very strong interpersonal and communication skills - written and verbal
* A friendly, positive and customer-driven attitude
* Effectively multitask and manage competing priorities
* Team player - ready to contribute whatever it takes or play any role on a team to get the job done
* Excellent time management & organisational skills
* Enjoys a fast paced environment and is comfortable with change
What's in it for you?
* Work with a very reputable and ever-growing MSP!
* Collaborate and learn from some of the best techs in the business!
* Loads of training, certification and career development opportunities!
* Work with some of the most cutting-edge emerging technology!
* Open/Supportive/collaborative culture and management style!
A TRUE OPPORTUNITY TO SHINE AND BE REWARDED FOR IT!