ABOUT USThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.We believe in doing good that transforms lives and futures for the better.It is this belief which drives us to find new ways and places where we can make a difference.From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Why this role matters The Salvation Army Australia's Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness.We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.About the role We are seeking a values-driven and proactive Operations Support Wroker, at our Caboolture Supported Accommodation.Reporting to the Team Leader, this is a fixed-term, full-time position until June 30th, 2025.Salary and conditions are in accordance with the SCHADS Crisis Award, level 2.You will successfully Ensure that delivery of services and support is aligned with the National Homelessness Stream Model of Care, which underpins homelessness services across the country and defines expectations and standards for those we serve, our partners and allies, and the Australian community.People accessing the service are provided with a welcoming and responsive initial contact and urgent and immediate needs are addressedIn consultation with more senior worker/s appropriate preventative action is taken in relation to potential high-risk situationsInformation is provided to assist in assessing and addressing client issues, needs and circumstancesEffective relationships are established with people that encourage self-determination and participation and support them to improve their situationYou will have (Requisite Skills & Qualifications)Diploma qualification or Advanced Certificate in Community Services in a related fieldRelevant experience or demonstrated equivalent experience, knowledge and skills.What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme? Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service; Opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution